With the aim to reach its customers satisfaction, profitability and staff professionalism Grupo Cautex assumes the continuous improvement of the quality system establishing the following strategic targets:

• Customer expectations knowledge by evaluating their satisfaction rate levels.
• Offer services that accomplish our customer’s requirements and exceed their expectations.
• Without exception, all the company staff is responsible of taking care of the quality of our products and services.
• Continuous improvement by analyzing the incidences, applying the appropriate corrective and preventive measures.
• Commitment to accomplish the customer’s requirements as well as legal and statutory applicable requirements.
• Respect the environment.

To reach these objectives, Grupo Cautex states a Quality Control System according to ISO 9001:2008, disposing of the Certificate number 5200/11/0166.